Shipping & Return Policy
📦 Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Region | Estimated Delivery Time |
---|---|
Europe | 3–7 business days |
North America | 5–10 business days |
Middle East | 5–8 business days |
Rest of World | 7–14 business days |
Note: Delivery times are estimates and may vary due to customs or courier delays.
Customs & Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.
🔄 Return & Exchange Policy
Our Guarantee
At Alexander Leather, we take pride in our craftsmanship. If you are not satisfied with your order, we’ll do our best to make it right.
Returns
You may request a return within 14 days of receiving your order, provided the item is:
-
Unused and in original condition
-
In original packaging
-
Accompanied by proof of purchase
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
To start a return, contact us at info@alexanderleather.store with your order number.
Exchanges
We accept exchanges for the same item in a different size, color, or model (if available). Email us to arrange the exchange.
Non-Returnable Items
-
Personalized or custom-made products
-
Items marked as final sale
📬 Questions?
Email us at info@alexanderleather.store — we're happy to help.